Specialist Services
• Provide administrative support to the ICT Executive Team, including coordination and preparation of correspondence, travel and accommodation arrangements and scheduling of appointments.
• Provide editorial support in line with Departmental protocols and conventions.
• Provide executive officer support to committees and/or other working groups, including setting up meetings, preparing agenda, taking and writing minutes and preparation of associated materials.
• Liaise with internal and external clients, including corporate executives, school and Regional Office staff, senior staff of other agencies and members of the public, on a diverse range of issues.
• Manage confidential and sensitive enquiries that require appropriate referral and timely responses.
• Manage office and administrative systems to ensure the ICT Directorates’ operations are efficiently and effectively undertaken.
• Access and collate ICT information, assess priority, refer matters and follow up with stakeholders on behalf of the ICT Executive Team.
• Conduct ICT research and information gathering, including library and internet research, and review of relevant professional journals, newspapers and media statements for issues of interest and importance.
• Monitor the ICT Executive Team contingency budget, including payment of accounts, organisation of corporate credit card statements and payment vouchers, arrangement of quotations and travel expenditure.
Selection criteria
1. Demonstrated sound administration and organisational skills with considerable experience in the delivery of administration support services, including the ability to provide executive support to Directors and senior managers.
2. Demonstrated sound oral communication and interpersonal skills, including the ability to liaise effectively with Directors, senior managers and internal and external clients on a wide range of issues.
3. Demonstrated sound written skills with the ability to prepare correspondence, minutes and briefing notes.
4. Demonstrated sound research, conceptual, analytical and problem solving skills with the ability to use initiative to identify priorities and meet conflicting timelines.
5. Demonstrated broad understanding of the information and technology industry.