Brief summary of Duties –
· Undertakes information gathering processes to support the management of claims and Coronial inquests, including liaison with various clinical services to obtain records,
· Assists with preparation of legal claims and coronial investigations, and provides clerical support to the team including management of incoming legal and court correspondence, internal hospital requests, and litigation correspondence from legal practitioners and internal stakeholders,
· Creates electronic files in the record keeping systems including Content Manager. Organises and maintains the system to ensure records are saved and stored in accordance with the departmental requirements,
· Assists with collation of reporting of medical treatment claims and Coronial activity for the Board and General Counsel as required.
· Undertakes administrative tasks as required to support the team including scheduling of meetings, document preparation and management of office supplies.
Selection Criteria –
- Experience in providing timely and effective administrative support in a legal or similar governance/regulatory environment.
- Well developed written and verbal communication skills and sound research and problem solving ability
- Knowledge of the legal and ethical issues relating to the management, access and use of confidential health care records including maintaining strict confidentiality
- Experience in dealing with confidential, contentious, and sensitive issues.
- Demonstrated organisational and time management skills, including the ability to work independently, manage workloads and meet deadlines.
- Sound knowledge of windows based computer packages and use of database programs.
- Additional desirable Selection Criteria –
- Knowledge of legislative requirements, government policy and processes relating to access and release of information.
- Experience in the management of claims, complaints or consumer liaison. or nursing or midwifery experience.
Please send you resume and a cover letter briefly summary outlining your relevant experience to this role. I look forward to receiving your resume. Only those who make the shortlist will be contacted.