382. Integrity Staffing - Route Assessment Support

Function: Route Assessment Support or Performance Based Standards Support

● Assess requests and issue appropriate Permits for Restricted Access Vehicles (RAV).

● Provide timely and accurate advice to customers on RAV related matters.

● Provide responsive advice to enable timely and efficient processing, issue, and reissue of permits.

● Participate and provide support for the planning and technical functions associated with RAVS access to the road network.

● Participate in the development and continuous improvement of the section’s practices and processes.

● Perform route assessments for safety, access or infrastructure and development initiatives.

● Provide advice and assistance to the helpdesk in attending and resolving customer enquiries.

● Build and maintain professional and effective working relationships with internal and external stakeholders by providing a responsive and accurate information service.

● Build and enhance working relationships with the access section team members, external stakeholders and across the department.

Note: Regional travel and overnight stays are required from time to time.

ESSENTIAL: 

Skills, knowledge, and experiences in:

● Provision of customer focused service.

● Work organisation with the ability to meet work schedules and deadlines.

● Ability to communicate effectively in verbal and written form.

● Ability to use initiative in problem solving and decision making.

● Ability to operate effectively in a team.