435 Integrity Staffing - Volunteer Hub Support Officer

435 Integrity Staffing - Volunteer Hub Support Officer

Contract Type:

Location:

Cockburn -

Industry:

Administration & Office Support

Contact Name:

Sarah

Contact Email:

saraho@integritystaffing.net.au

Contact Phone:

9327 5444

Date Published:

22-10-2026

  • Start ASAP
  • 12 months
  • Full time office hours (NO WFH)
  • Cockburn - right near train
  • Hours: Full-time, 37.5 hours per week (Monday to Friday). Standard business hours, with occasional flexibility required to support operational needs.
  • Level 4 (63 +Super hour)

We are seeking an experienced and proactive Volunteer Hub Support Officer to provide ongoing website content management and user support within a busy operational environment.

This role is ideal for someone with strong CMS experience, HTML skills and a customer-focused approach.

You will be responsible for maintaining web content, troubleshooting issues, supporting users and administrators, and ensuring website content remains accurate, accessible and up to date.
Key Responsibilities

  • Manage and maintain website content within a Content Management System (CMS)
  • Update and edit HTML webpages, documents and online resources
  • Conduct content audits, quality assurance and website reviews
  • Log, monitor and resolve website issues with external vendors
  • Produce website usage reports and analytics to support content improvements
  • Provide technical support and troubleshooting for users and administrators
  • Assist with user access requests, password resets and system administration
  • Develop basic user guides and deliver low-level system training
  • Support the creation and formatting of digital graphics and images
  • Coordinate urgent webpage and document updates as required

About You

  • Strong HTML and web content editing experience
  • Experience working with CMS platforms such as Sitefinity, SharePoint or similar
  • Excellent written communication, editing and customer service skills
  • Strong organisational and time management abilities
  • Ability to liaise effectively with a range of stakeholders
  • Experience with website testing, defect management or accessibility standards (desirable)
  • Basic graphic design experience using tools such as Adobe Photoshop (desirable)

To apply:

Email Sarah your resume and please include in the email:

  • Available start date / notice
  • Any holidays planned in next 6 months?

saraho@integritystaffing.net.au
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