437. Integrity Staffing - Broker Support Officer

437. Integrity Staffing - Broker Support Officer

Contract Type:

Location:

Perth CBD -

Industry:

Insurance & Superannuation

Contact Name:

Sarah

Contact Email:

saraho@integritystaffing.net.au

Contact Phone:

9327 5444

Date Published:

26-10-2026

  • Full-Time | Perth CBD | Insurance Industry
  • Start ASAP
  • 3-9 months for a mat leave cover - possible extension
  • $45 + Super hour
  • Full time office hours
  • (up to 2 x WFH available Wed/Thursdays after first month)

We are seeking a proactive Broker Support Officer to be the first point of contact for brokers, managing enquiries and submissions while delivering exceptional service and ensuring a smooth underwriting process.

Working closely with underwriters and internal stakeholders, you'll play a key role in triaging requests, tracking submissions, coordinating responses and providing timely updates to brokers.

This is a fast-paced role suited to someone who enjoys building relationships, solving problems and keeping things moving.

Key Responsibilities:

  • Manage broker enquiries via phone, email and digital channels
  • Provide clear, timely and professional responses to routine enquiries
  • Triage and coordinate submissions, ensuring they are directed to the appropriate teams
  • Monitor progress of requests and maintain visibility over pipelines and outstanding actions
  • Liaise with underwriters and technical specialists to support efficient service delivery
  • Ensure accurate data entry and documentation management
  • Escalate complex matters appropriately and support positive broker outcomes

About You:

  • Previous experience in insurance, underwriting support, broker support or customer service
  • Understanding of underwriting processes and insurance products
  • Strong communication and relationship-building skills
  • Excellent organisation and prioritisation abilities
  • High attention to detail and a process-driven approach
  • Ability to work collaboratively within a fast-paced team environment

To apply:

Email Sarah your resume and please include in your email:

  • Available start date?
  • Any holidays / time off booked over next 6 months?
  • Visa / residency status

saraho@integritystaffing.net.au
APPLY NOW

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