We are seeking a professional and customer-focused Customer Service & Administration Officer
to provide front-line support and administrative assistance. This role is ideal for someone who enjoys helping people, has excellent telephone manner, and thrives in a fast-paced office environment.
Key Responsibilities:
- Answer incoming phone calls and provide outstanding customer service
- Respond to enquiries via phone and shared inbox
- Manage and monitor the enquiries mailbox
- Accurately enter and maintain data within the Dynamics 365 database
- Process customer information and update records
- General administrative support as required
- Ensure enquiries are handled promptly and professionally
About You:
- Previous customer service and administration experience
- Excellent telephone and communication skills
- Strong attention to detail and accurate data entry skills
- Experience using Microsoft Office and database systems
- Exposure to Dynamics 365 highly regarded
- Ability to manage multiple priorities and work effectively within a team
Required:
NPC within 6 months old
To apply:
Email Sarah your resume:
saraho@integritsytaffing.net.au