About the Opportunity
We are seeking an experienced and organised Medical Receptionist
to join our client, based at Sir Charles Gairdner Hospital in Nedlands.
This is a fantastic opportunity for a confident medical administration professional to provide front-line reception and administrative support within a busy clinical environment.
Working clinic hours of 7:30am – 3:30pm
, you will play an important role in supporting patient services, coordinating appointments and referrals, and ensuring the smooth day-to-day operation of the unit.
This is an initial 6-month contract, with the potential for extension. An immediate start is preferred to support upcoming annual and maternity leave.
Key Responsibilities
- Provide professional and welcoming front-line reception, greeting patients, carers and visitors.
- Manage incoming phone calls, email enquiries and general patient correspondence.
- Coordinate patient appointments, scheduling and diary management.
- Assist with patient check-in, patient flow and appointment reminders, including SMS communications.
- Support referral processing, tracking and coordination.
- Maintain accurate patient records, scheduling trackers and administrative documentation.
- Liaise with clinicians, internal teams and external referral sources.
- Monitor appointment schedules, identify booking conflicts and escalate issues where required.
- Ensure all administrative activities comply with privacy, confidentiality and relevant procedures.
- Provide flexible administrative support across reception, scheduling and referral coordination.
About You
To be successful in this role, you will have:
- Previous Medical Receptionist experience – essential.
- Demonstrated appointment scheduling and diary management experience – essential.
- Experience working in a busy medical, healthcare or clinical environment.
- Excellent communication and interpersonal skills, with a professional and approachable manner.
- Strong organisational skills and exceptional attention to detail.
- The ability to manage competing priorities and work efficiently in a fast-paced environment.
- Confidence using medical administration systems, managing patient records and coordinating referrals.
- A strong understanding of patient confidentiality and privacy requirements.
- The ability to work both independently and as part of a multidisciplinary team.
What's on Offer?
- Competitive hourly rate of $40 per hour + superannuation
.
- 37.5 hours per week.
- Consistent clinic hours of 7:30am – 3:30pm.
- Convenient location at Sir Charles Gairdner Hospital, Nedlands.
- Initial 6-month with potential for extension.
- Opportunity to contribute to an important clinical service within the Cancer Trials Unit.
- Immediate start available.
How to Apply
If you have strong medical reception and scheduling experience and are available to commence ASAP, we would love to hear from you!
Please submit your resume in Word format and answer the following questions-
Do you have any leave booked over this time?
What are you working rights?
Do you have a current police clearance or can you apply for one?