- Fiona Stanley Hospital
- $39.20 per hour plus super and shift allowance
- Be available to cover rostering over all 7 days, Monday – Sunday, between the hours of 07:00am and 4:00pm
- Start asap for 12 weeks, possible extension
53 Integrity Staffing - Compensable Patient Administration Officer
53 Integrity Staffing - Compensable Patient Administration Officer
Contract Type:
Casual
Location:
Nedlands -
Industry:
Administration & Office Support
Contact Name:
Kim Siddle
Contact Email:
kims@integritystaffing.net.au
Contact Phone:
9327 5444
Date Published:
09-04-2026
PAO roles are split into four areas:
- New Patients: Newly admitted private patients (reviewed twice daily)
- Day Patients: Same-day admissions (reviewed multiple times daily)
- Repeat Patients: Patients admitted for 2+ days
- CPAO: Handles all Emergency Department patients, including eligibility checks and pre-payments
Key responsibilities:
- Conduct private health eligibility checks (HBF requires phone verification)
- Visit patients to complete paperwork and provide private patient packs
- Scan and upload documents (FSH Revenue inbox and OnBase)
- Update the Private Patient Spreadsheet with patient and policy details
- Send completed documentation to SMHS Accounts Receivable for billing
Additional duties:
- Answer calls from patients and stakeholders
- Prepare private patient packs
- Resolve system edit checks and invoice flags
Patient incentives:
- No excess fees
- Daily vouchers (parking, meals, newspaper)
- Toiletries
- No out-of-pocket costs for admission
To apply:
Please send an updated resume to Kim
kims@integritystaffing.net.au
Please advise of any leave within the next few months and provide available start date.