545. Integrity Staffing - Learning and Development Coordinator

Learning and Development Coordinator

LEARNING AND DEVELOPMENT (L&D) - GENERAL

·          Designs, promotes, manages and delivers high quality learning and development programs and workshops to meet identified individual, team and organisational needs.

·          Assesses and evaluates the effectiveness of learning and development programs.

·          Maintains, communicates and executes the L&D Framework to support the increase of employee and organisational capability.

·          Assists the Manager People and Culture in the establishment of the L&D budget and assists with learning initiatives to meet L&D target spend.

·          Undertakes comprehensive research and analysis on relevant training courses and development initiatives and makes recommendations to meet organisational requirements. 

·          Coordinates the annual Performance Development and Planning (PDP) process and undertakes PDP reviews to analyse trends and make recommendations for appropriate learning and development initiatives.

 

·          Liaises with internal and external stakeholders to design, develop and deliver relevant training courses.

 

LEARNING MANAGEMENT SYSTEM (LMS) AND DIGITAL SYSTEMS

·          Provides system support to all users of the LMS

·          Administers, maintains and develops content for the LMS.

·          Liaises with relevant stakeholders to curate online learning content, including scheduling and coordinating Instructor-Led Training, and publishing to the LMS.

·          Supports and facilitates digital systems training.

·          Provides user support to employees and People Managers in the LMS.

·          Develops reports within the LMS.

 

  ORGANISATIONAL DEVELOPMENT

·          Assists the Manager People and Culture with essential role development.

·          Maintains and updates the Learning and Development and Capability Frameworks.

·          Undertakes Performance Development Plan (PDP) reviews to analyse trends and make recommendations for appropriate learning and development initiatives.

·          Provides a consultancy and advisory service to managers and employees on learning and development.

 

ADVICE AND ADMINISTRATION

·          Contributes to the development and maintenance of people and culture policies, procedures, manuals and forms to be available for employee use.

·          Reviews reports, contracts and general correspondence prepared by the People and Culture Officer.

·          Provides a consultancy and advisory service to managers and employees in the interpretation and application of policies, awards and agreements.

·          Prepares and distributes reports on learning and development.

·          Assists in the delivery of Workforce and Diversity Plan initiatives.

 

 

WORKPLACE SAFETY AND HEALTH

·          I take care to protect my own safety and health at work, and that of others by co-operating with all department policies and procedures and complying with all applicable work health and safety laws.

 

OTHER

·          Other related duties, as directed.

·          Undertakes the role of People and Culture panel representative on recruitment processes as required. 

ROLE REQUIREMENTS

The following capabilities are to be addressed in context of the responsibilities of the role.

ESSENTIAL

1.        Previous relevant demonstrated skills, knowledge and experience in coordinating and delivering learning and development initiatives and training program development.

2.        Supports shared purpose and direction by understanding the work environment; Contributes to team planning; Analyses information and identifies risks and uncertainties in procedures and tasks.

3.        Monitors own progress against performance expectations; Demonstrates knowledge of new programs, products and services; Works to agreed priorities responding to changes in requirements to ensure results are achieved.

4.        Builds and maintains relationships with team members, colleagues and clients; Shares information with and contributes to team discussions; Treats people with courtesy and respect; Responds to diverse experiences seeking input from others and supports a culture of quality customer service.

5.        Exemplifies personal integrity and self-awareness by adhering to the Department Way and Code of Conduct; Provides accurate information; Maintains effective performance in challenging situations; Takes responsibility for completion of work and seeks self-development opportunities.

6.        Communicates clearly both orally and in writing, structuring messages clearly and succinctly; Listens to differing ideas and understands issues.

 

DESIRABLE

1.        Working knowledge of WA Public Sector policies, processes, legislation, awards and agreements.

2.        Experience in the use of a computerised Human Resource Management Information System.

 

QUALIFICATIONS / CERTIFICATIONS

DESIRABLE

·          Tertiary qualification in Human Resources, Commerce or Business or significant progress towards attaining a qualification.

·          Certificate IV in Training and Assessment.