659. Integrity Staffing- Revenue Liaison Officer

Contract Type:

Full Time

Location:

Nedlands/Subiaco -

Industry:

Administration & Office Support

Contact Name:

Kim

Contact Email:

kims@integritystaffing.net.au

Contact Phone:

0893275444

Date Published:

12-08-2025

This full-time role plays a vital part in the billing and revenue processes related to chargeable and private patients. You will be part of a dedicated team responsible for ensuring accurate billing, compliance, and revenue generation in a fast-paced hospital environment.

Key Responsibilities

Liaise directly with chargeable patients (e.g., private, overseas, compensable) regarding billing arrangements.
Collaborate with clinical, nursing, administrative, and finance staff, as well as insurers and external stakeholders, to resolve billing-related queries.
Process billing for accommodation and professional fees, ensuring data accuracy across patient management and billing systems.
Assist in identifying and implementing initiatives to optimise revenue collection in a compliant and cost-effective manner.
Prepare billing documentation aligned with relevant legislation, policies, and guidelines.
Contribute to documenting billing and financial processes to ensure consistent and accurate reporting and compliance.
Build strong stakeholder relationships to support billing initiatives and resolve issues efficiently.
Support continuous improvement efforts by assisting with the enhancement of systems, procedures, and documentation.
Contribute to staff education and training on billing processes and awareness programs.
Maintain statistical data and reporting, including key performance indicators for Arrangement A doctor billing.
Consistently meet performance targets and service standards.

What We’re Looking For

Previous experience in hospital billing or a similar financial/administrative role, ideally within a healthcare setting.
Strong understanding of billing procedures, especially those involving private and compensable patients.
Excellent communication and interpersonal skills to work with both internal stakeholders and patients.
High level of accuracy, attention to detail, and time management skills.
Ability to work flexibly on a rotating 7-day roster between 7am and 8pm.
Strong computer literacy, particularly in billing systems and financial recordkeeping.
Demonstrated ability to manage confidential information with discretion and professionalism.

Additional Requirements

Must have full Australian working rights (no working holiday visas).
Able to commence as soon as possible and commit for the duration of the assignment.
Willingness to work across both KEMH and PCH locations as required.

If you’re a proactive and organised professional with a passion for healthcare administration and billing, we’d love to hear from you. Please email me your resume in Word format to kims@integritystaffing.net.au

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659. Integrity Staffing- Revenue Liaison Officer

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