Genetic Health Patient Information Services
Location:
Subiaco
Position Type:
Full-Time, Monday to Friday
Assignment Duration:
3 months+
$40 to $50 per hour
Start asap
Health and or hospital experience desirable
838- Integrity Staffing- Administration Support Officer
838- Integrity Staffing- Administration Support Officer
Contract Type:
Location:
Subiaco -
Industry:
Contact Name:
Kim
Contact Email:
kims@integritystaffing.net.au
Contact Phone:
Date Published:
11-12-2025
Key Responsibilities:
1. Referral and Patient Coordination
- Receive, process, and coordinate all incoming referrals, ensuring all related documentation is accurate and complete.
- Organise pre- and post-clinic information for specialist areas within the state-wide service.
- Manage outpatient clinic bookings, coordinate clinics in multiple locations, and update relevant patient databases.
- Utilise and maintain computerised patient administrative systems and clinical genetics databases to ensure accurate patient details, referrals, service events, and discharge records.
- Analyse and rectify data discrepancies by interrogating computer systems.
- Provide activity data to the Operations Coordinator for monthly activity-based funding (ABF) reporting.
2. Administrative and Secretarial Support
- Offer high-level, confidential administrative and secretarial support to the Genetics State-Wide Service.
- Typing, formatting, and reviewing clinical correspondence with precision.
- Attend and contribute to service meetings, take minutes, and update patient databases accordingly. Ensure all meeting documentation complies with the State Records Act.
- Screen incoming correspondence and telephone calls, redirecting urgent matters to the appropriate staff.
- Liaise with consumers, government and non-government agencies, and other professionals as required.
- Develop and maintain efficient and confidential administrative record-keeping systems.
- Organise and manage documentation related to quality assurance and accreditation activities.
3. General Responsibilities
- Actively participate in continuous improvement initiatives and apply quality improvement principles to all duties performed.
- Develop and maintain administrative and clerical policies and procedures.
- Contribute to delivering customer-focused services.
- Take ownership of Occupational Safety and Health (OSH) and Equal Employment Opportunity (EEO) issues.
Skills & Experience:
- Strong administrative experience, ideally in healthcare or a related field.
- Health and hospital experience is highly desirable.
- Familiarity with patient management systems and databases is highly desirable.
- Excellent communication skills, with the ability to manage multiple tasks and interact with a variety of stakeholders.
- A proactive and detail-oriented approach to work.
- Experience with quality assurance, accreditation, and adherence to regulatory standards.