- Monday to Friday full time hours
- $55 per hour plus super
- Kensington location
- Free Parking
971 - Integrity Staffing - Information Services Officer
971 - Integrity Staffing - Information Services Officer
Contract Type:
Casual
Location:
-
Industry:
Contact Name:
sarah
Contact Email:
saraho@integritystaffing.net.au
Contact Phone:
9327 5444
Date Published:
04-03-2026
The ideal candidate should have strong communication skills, solid experience in SharePoint administration and Microsoft Power Platform tools, and experience delivering training. They should be service focused in a digital environment and contribute to developing and maintaining procedures for a bespoke recordkeeping system.
Role Summary
- Deliver customer-focused support for Digital Records Library and EDRMS.
- Log, triage, and resolve service requests using ITSM platforms.
- Maintain and update procedures and documentation.
- Manage user access for SharePoint Online and Content Manager (23.4).
- Monitor system performance and support continuous improvement.
- Provide training and guidance to stakeholders.
Key Skills
- Strong written and verbal communication.
- Experience supporting Microsoft 365 SharePoint in enterprise environments.
- Proficiency with IT service management tools (e.g., Freshservice, Jira).
- Strong troubleshooting and problem-solving skills.
- Ability to manage multiple priorities.
- Experience creating documentation and delivering training.
Desirable
- Previous experience in a customer support or IT service role.
- Knowledge of digital records management and related technologies.
- Experience creating or maintaining work instructions and procedural documentation.
Why Join Us?
- Collaborative and innovative team environment.
- Opportunities for professional development and growth.
- Chance to contribute to meaningful digital transformation initiatives.
To apply:
Please email Sarah your resume and advise any holidays planned and your availability.
saraho@integritystaffing.net.au